{"id":212,"date":"2026-06-10T13:39:20","date_gmt":"2026-06-10T13:39:20","guid":{"rendered":"https:\/\/dealex.us\/?page_id=212"},"modified":"2026-06-10T13:45:48","modified_gmt":"2026-06-10T13:45:48","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/dealex.us\/?page_id=212","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"212\" class=\"elementor elementor-212\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b16c73a e-con e-atomic-element e-flexbox-base e-2fbae26 \" data-id=\"b16c73a\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"b16c73a\">\n    \t\t<div class=\"elementor-element elementor-element-367c1ef elementor-widget elementor-widget-html\" data-id=\"367c1ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- DEALEX.US \u2014 REFUND & RETURN POLICY -->\r\n<!-- Paste into WordPress > Pages > Refund & Return Policy > Text\/HTML editor -->\r\n\r\n<div class=\"dealex-refund\">\r\n\r\n  <section class=\"dr-hero\">\r\n    <h1>Refund &amp; Return Policy<\/h1>\r\n    <p>Last updated: June 10, 2026 &nbsp;|&nbsp; Dealex.us &nbsp;|&nbsp; United States<\/p>\r\n  <\/section>\r\n\r\n  <div class=\"dr-body\">\r\n\r\n    <p>At Dealex, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make it right. Please read our return and refund policy below before reaching out.<\/p>\r\n\r\n    <h2>1. Return Window<\/h2>\r\n    <p>We accept returns within <strong>30 days<\/strong> of the delivery date. To be eligible, items must be:<\/p>\r\n    <ul>\r\n      <li>Unused and in original condition<\/li>\r\n      <li>In original packaging with all accessories included<\/li>\r\n      <li>Not damaged due to misuse or normal wear<\/li>\r\n    <\/ul>\r\n\r\n    <h2>2. Non-Returnable Items<\/h2>\r\n    <ul>\r\n      <li>Items returned after the 30-day window<\/li>\r\n      <li>Products that have been used, washed, or altered<\/li>\r\n      <li>Items marked as <strong>Final Sale<\/strong> at the time of purchase<\/li>\r\n      <li>Items damaged due to improper use<\/li>\r\n    <\/ul>\r\n\r\n    <h2>3. How to Start a Return<\/h2>\r\n    <p>To initiate a return, email us at <a href=\"mailto:support@dealex.us\">support@dealex.us<\/a> with:<\/p>\r\n    <ul>\r\n      <li>Your order number<\/li>\r\n      <li>The item(s) you wish to return<\/li>\r\n      <li>Reason for the return<\/li>\r\n    <\/ul>\r\n    <p>We'll respond within <strong>1\u20132 business days<\/strong> with return instructions. Do not send items back without prior approval.<\/p>\r\n\r\n    <h2>4. Return Shipping<\/h2>\r\n    <p>Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect. We recommend using a trackable shipping method \u2014 Dealex is not responsible for lost return packages.<\/p>\r\n\r\n    <h2>5. Refunds<\/h2>\r\n    <p>Once we receive and inspect your return, we'll notify you by email. If approved:<\/p>\r\n    <ul>\r\n      <li>Refunds are issued to your <strong>original payment method<\/strong><\/li>\r\n      <li>Processing takes <strong>5\u201310 business days<\/strong> depending on your bank or card provider<\/li>\r\n      <li>Original shipping charges are non-refundable<\/li>\r\n    <\/ul>\r\n\r\n    <h2>6. Damaged or Incorrect Items<\/h2>\r\n    <p>If your order arrives damaged or you received the wrong item, contact us within <strong>7 days<\/strong> of delivery at <a href=\"mailto:support@dealex.us\">support@dealex.us<\/a>. Please include a photo of the item and packaging. We will send a replacement or issue a full refund at no cost to you.<\/p>\r\n\r\n    <h2>7. Exchanges<\/h2>\r\n    <p>We do not offer direct exchanges. If you'd like a different item, return the original for a refund and place a new order at <a href=\"\/shop\">dealex.us\/shop<\/a>.<\/p>\r\n\r\n    <h2>8. Order Cancellations<\/h2>\r\n    <p>Orders can be cancelled within <strong>12 hours<\/strong> of placement, before they are shipped. Email us immediately at <a href=\"mailto:support@dealex.us\">support@dealex.us<\/a>. Once an order has shipped, it cannot be cancelled \u2014 please follow the return process instead.<\/p>\r\n\r\n    <h2>9. Contact Us<\/h2>\r\n    <p>Have a question about your return or refund? We're happy to help.<\/p>\r\n    <div class=\"dr-contact-box\">\r\n      <strong>Dealex.us<\/strong><br>\r\n      Email: <a href=\"mailto:support@dealex.us\">support@dealex.us<\/a><br>\r\n      Response time: Within 24 hours, Mon\u2013Fri<br>\r\n      Website: <a href=\"https:\/\/dealex.us\">dealex.us<\/a>\r\n    <\/div>\r\n\r\n  <\/div>\r\n\r\n<\/div>\r\n\r\n<style>\r\n.dealex-refund{font-family:inherit;color:#333;max-width:860px;margin:0 auto;padding:0 20px 60px;line-height:1.8}\r\n.dr-hero{background:#fff8f0;border-left:5px solid #f5a623;padding:30px 36px;border-radius:10px;margin-bottom:40px}\r\n.dr-hero h1{font-size:1.8em;color:#222;margin:0 0 6px}\r\n.dr-hero p{font-size:.9em;color:#777;margin:0}\r\n.dr-body h2{font-size:1.15em;color:#222;margin:32px 0 10px;border-bottom:2px solid #f5a623;padding-bottom:5px;display:inline-block}\r\n.dr-body p{margin-bottom:12px;font-size:.97em;color:#444}\r\n.dr-body ul{margin:0 0 14px 20px;padding:0}\r\n.dr-body ul li{margin-bottom:6px;font-size:.97em;color:#444}\r\n.dr-contact-box{background:#f9f9f9;border-radius:8px;padding:20px 24px;margin-top:10px;font-size:.97em;line-height:2}\r\n.dr-contact-box a{color:#f5a623;text-decoration:none}\r\n.dr-contact-box a:hover{text-decoration:underline}\r\n<\/style>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Return Policy Last updated: June 10, 2026 &nbsp;|&nbsp; Dealex.us &nbsp;|&nbsp; United States At Dealex, your satisfaction is our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-212","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dealex.us\/index.php?rest_route=\/wp\/v2\/pages\/212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dealex.us\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dealex.us\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dealex.us\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dealex.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=212"}],"version-history":[{"count":4,"href":"https:\/\/dealex.us\/index.php?rest_route=\/wp\/v2\/pages\/212\/revisions"}],"predecessor-version":[{"id":217,"href":"https:\/\/dealex.us\/index.php?rest_route=\/wp\/v2\/pages\/212\/revisions\/217"}],"wp:attachment":[{"href":"https:\/\/dealex.us\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}