Shipping Policy

Last updated: June 10, 2026 | Dealex.us | United States

Thank you for shopping at Dealex. This Shipping Policy explains how we process, ship, and deliver orders placed through dealex.us. By placing an order with us, you agree to the terms outlined below.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, processing times may be slightly delayed. We will notify you via email if there is a significant delay.

2. Shipping Rates and Delivery Times

We currently ship to addresses within the United States. Shipping charges for your order will be calculated and displayed at checkout based on the items in your cart and your delivery address.

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5-10 business days Calculated at checkout
Expedited Shipping 2-5 business days Calculated at checkout

Delivery delays can occasionally occur due to carrier delays, weather conditions, or other circumstances beyond our control.

3. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package directly through the carrier's website.

Please allow 24-48 hours for tracking information to update after you receive your confirmation email.

4. Shipping Carriers

We work with reputable shipping carriers, including USPS, UPS, and FedEx, to ensure your order arrives safely and on time. The carrier used for your shipment may vary depending on your location and the items ordered.

5. Shipping Address

Please ensure that your shipping address is accurate and complete at the time of checkout. Dealex is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error in your shipping address after placing an order, please contact us immediately so we can attempt to correct it before the order ships.

6. Lost or Stolen Packages

Dealex is not liable for packages that are lost, stolen, or damaged after being marked as delivered by the carrier. If your tracking information shows that your package was delivered but you have not received it, please check with neighbors and your local carrier office before contacting us.

If your package appears to be lost in transit, please contact us so we can assist you in filing a claim with the carrier.

7. Order Changes and Cancellations

If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed for shipping, we are unable to make changes or cancel the order.

8. Customs, Duties, and Taxes

All orders placed through dealex.us are shipped within the United States only. Applicable sales tax, if any, will be calculated and displayed at checkout based on your shipping address.

9. Contact Us

If you have any questions about our Shipping Policy, please contact us through our Contact page or by emailing our support team. We're happy to help with any shipping-related questions or concerns.

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